Terms & Conditions

1. Introduction

Welcome to CanaryNungwihotel.com. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. If you disagree with any part of these terms, please do not use our website.

2. Definitions

  • "Website" refers to CanaryNungwihotel.com.
  • "We," "Us," "Our" refers to Canary Hotel & SPA.
  • "User," "You," "Your" refers to any individual accessing our website.

3. Use of the Website

  • You must be at least 18 years old to use our website.
  • You agree to use the website for lawful purposes only and not to engage in any activity that could harm the website, other users, or us.

4. Reservations and Payments

  • Booking: All bookings are subject to availability and confirmation.
  • Payment: Full payment or a deposit may be required at the time of booking. The remaining balance must be paid upon arrival or as specified in your booking confirmation.
  • Cancellation Policy: Cancellations must be made within the time frame specified in your booking confirmation. Refunds, if applicable, will be processed according to our cancellation policy.

5. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.

6. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Canary Hotel & SPA and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.

7. Guest Responsibilities

  • Conduct: Guests are expected to respect the property, staff, and other guests. Any damage or disruption caused may result in additional charges or removal from the premises.
  • Check-in and Check-out: Check-in and check-out times will be specified in your booking confirmation. Late check-out may incur additional fees.
  • Use of Facilities: Use of hotel facilities, including the pool, spa, and other amenities, is subject to specific rules and guidelines. Guests are responsible for adhering to these rules.

8. Health and Safety

  • Health Protocols: Guests are required to follow all health and safety protocols, including those related to COVID-19, as specified by the hotel and local authorities.
  • Emergency Procedures: In case of emergency, guests must follow the hotel's emergency procedures and evacuation plans.

9. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services. Our liability is limited to the maximum extent permitted by law.

10. Changes to the Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website constitutes your acceptance of the revised terms.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of [Country/State]. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in [City/Region].

12. Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us at Reservations@Canarynungwihotels.com Or by WhatsApp via number +255774444244.